Privacy Policy

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At Cigar World Shop (“we,” “us,” or “our”), we approach your privacy with the same care and precision we apply to curating our premium cigar collections. This Privacy Policy outlines how we collect, use, protect, and share information when you visit uscigarsplendor.com (the “Site”) or make purchases from our distinguished selection of Cuban cigars and luxury accessories.

1. Information We Collect

To provide our discerning clientele with exceptional service, we collect certain information:

Personal Information

• Contact Details: Name, email address, phone number, and shipping address to process and deliver your orders of premium cigars and accessories
• Payment Information: Credit card details, PayPal information, and billing address for secure transaction processing
• Account Information: For registered users, we store login credentials and purchase history
• Preferences: Your cigar preferences, gift list selections, and product interests

Non-Personal Information

• Technical Data: IP address, browser type, device information, and operating system
• Usage Data: Pages visited, products viewed, and time spent on our Site
• Location Data: Country and region to comply with tobacco shipping regulations

2. How We Use Your Information

We employ your information with the same sophistication we apply to our cigar humidors:

• To process and fulfill orders for our premium cigars and luxury accessories
• To provide personalized recommendations based on your browsing and purchase history
• To enhance our Site’s functionality and your shopping experience
• To communicate about orders, promotions, and cigar-related content (with your consent)
• To prevent fraud and ensure compliance with age verification requirements
• To improve our product offerings and customer service

3. Data Sharing and Disclosure

We treat your data with the discretion expected by cigar connoisseurs:

• Service Providers: We share information with trusted partners who assist with payment processing, shipping, and marketing, all bound by confidentiality agreements
• Legal Compliance: We may disclose information when required by law or to protect our rights and comply with tobacco regulations
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset
• Never Sold: We do not sell your personal information to third parties

4. International Data Transfers

As we serve cigar aficionados worldwide (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws and maintain the same high standards of protection.

5. Data Security

We protect your data with the same vigilance we apply to maintaining our cigar humidors:

• Military-grade 256-bit SSL encryption for all transactions
• PCI-DSS compliant payment processing
• Regular security audits and vulnerability testing
• Limited employee access to personal information
• Secure data storage with industry-standard protections

6. Your Rights and Choices

We respect your control over personal information:

• Access & Correction: You may review and update your account information
• Data Portability: Request a copy of your personal data in a structured format
• Deletion: Request deletion of your personal information, subject to legal requirements
• Marketing Preferences: Opt-out of promotional communications at any time
• Cookies: Manage cookie preferences through your browser settings

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for site functionality and secure checkout
• Performance Cookies: Help us improve our Site and services
• Functional Cookies: Remember your preferences and account details
• Advertising Cookies: Show relevant cigar and accessory recommendations

You may adjust your browser settings to refuse cookies, but this may affect certain Site features.

8. Age Restrictions

In accordance with tobacco regulations, we do not knowingly collect information from individuals under the legal smoking age in their jurisdiction. By using our Site, you confirm you meet the age requirements for purchasing tobacco products in your region.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our Site or directly to registered customers.

10. Contact Us

Thank you for entrusting Cigar World Shop with your privacy. We value your trust as much as we value delivering the finest Cuban cigars and accessories to discerning collectors worldwide.